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Ordering policies
Cancellation and refund information
We
want you to be fully satisfied with every item that you purchase from
CIR. If the DVD you receive has a manufacturing error that makes it unable
to be watched, you may within 30 days of delivery 1) exchange the item
for a new DVD or 2) return the item for a full refund of the purchase
price, minus the shipping and handling fee.
The item must be returned in good condition and with all paperwork to
ensure exchange or a full credit. All return shipping charges must be
prepaid. We cannot accept C.O.D. deliveries.
You can expect a refund in the same form of payment originally used for
purchase within 30 days of our receiving your returned product. You will
be refunded the shipping cost if the return is a result of a manufacturer
error or a shipping error on our part.
Occasionally, orders are canceled due to processing or shipping difficulties.
If your order is canceled, you will receive a notice regarding your order
via e-mail which will explain the reason for the cancellation. You will
not be billed for any canceled items.
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of any content without written permission is prohibited
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reserved.